At Madarwin Naturals, we are dedicated to delivering your favorite skincare essentials to your doorstep safely and on time. Please read our shipping policy to understand how and when your products will be delivered.
Order Processing Time
All orders are processed within 1 to 2 business days (excluding Sundays and public holidays). You will receive a confirmation email once your order is placed and another notification when it has been shipped.
Delivery Time
Metro Cities: 3–5 business days
Tier 2 & 3 Cities: 5–7 business days
Remote/Rural Areas: 7–10 business days
Please note that delivery timelines may vary depending on your location and external factors like weather, festivals, or courier delays.
Shipping Partners
We ship via trusted delivery partners such as Delhivery, Bluedart, DTDC, and India Post to ensure timely and secure delivery across India.
Shipping Charges
Free shipping on all prepaid orders above ₹499
For orders below ₹499, a flat shipping fee of ₹49 may apply
Cash on Delivery (COD), if available, may include an additional fee
Delivery Areas
We currently deliver across India. If your area is not serviceable, we will notify you and issue a full refund if an order was placed.
Damaged or Lost Packages
If your package is lost or arrives damaged, please contact us immediately at director@madarwinnaturals.com with your order number and images (if applicable). We’ll investigate and resolve the issue promptly.
For any shipping-related queries, feel free to contact us at:
📧 director@madarwinnaturals.com
